- Caring for your product Make sure that you follow (where applicable) the care instructions for the product.
- Refunds Please choose carefully. We will not normally give a refund if you simply change your mind or make a wrong selection. Please examine the goods when they arrive and if there is a problem please contact us straight away so we can get it sorted out for you. We will refund, exchange (subject to stock availability) or repair if the goods are not as described, don't do what they are supposed to or have a fault you did not know about at the time of purchase (We do not typically sell 'factory seconds'
- all products we provide are new - unless specifically marked as 'factory seconds')
- Shipping rates & details AUSTRALIA wide delivery only.
Sorry no International orders available.
Please ensure you enter the correct delivery address as parcels which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.We have a delivery fee of $10.00 per order. Your parcel will be delivered by Australia Post’s eParcel service during normal business hours. Upon delivery, the goods must be signed for. If a signature cannot be obtained at the time of delivery, a card will be left informing you of how to collect your parcel during normal business hours. Parcels will be held by each of the delivery services for their maximum hold time. However, should you not respond and the parcel is returned to us as unclaimed, further freight charges will be payable for re-dispatch. Freight charges paid for the original dispatch are not refundable.
At SCAFIDI we take pride in the care we take with packing all of our internet orders. Notification of faulty, damaged, incorrect or missing products must be received within 48 hours of your parcel being signed for. Should your parcel contain a damaged or faulty item, SCAFIDI will provide instructions on how to return goods in an appropriate manner.
At present, estimated dispatch time is 1 to 3 business days for goods in stock and for sale on the web site. For any other orders for products not in stock we will advise by email approximate delivery time.
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